Terms of Service

Effective August 10, 2026

These terms govern use of CaseClover, the websites at caseclover.ai, the CaseClover firm portal, and intake pages we operate on behalf of law firms (together, the "Service"). By using the Service you agree to these terms.

What CaseClover is

CaseClover provides software that helps law firms receive, organize, and qualify potential client inquiries. The Service uses artificial intelligence to conduct intake conversations and to organize and summarize the information provided. All decisions about whether to accept, decline, or pursue any legal matter are made by the law firm, not by CaseClover.

Not legal advice

CaseClover is a software company, not a law firm. Nothing in the Service is legal advice, and using an intake page or receiving a response through the Service does not create an attorney client relationship with CaseClover or, unless the firm expressly agrees, with any law firm. Deadlines in legal matters can be short, and information in the Service about time limits is an estimate that must be verified by an attorney.

Firm accounts

Law firms and their authorized users are responsible for maintaining the confidentiality of their credentials, for the accuracy of the information they provide, and for their use of information received through the Service, including compliance with the rules of professional conduct that apply to them. Firms may connect third party services to their account; those services are governed by their own terms, and the firm directs any sharing of information with them.

Acceptable use

You agree not to misuse the Service, including by attempting to access data belonging to others, probing or disrupting the Service, submitting unlawful content, using the Service to spam or harass, or reverse engineering the Service except where the law permits it regardless of this term.

Fees

Paid features are offered under the pricing presented at purchase or in a separate agreement with the firm. Separate agreements, including pilot agreements and order forms, control over these terms where they conflict.

Intellectual property

CaseClover owns the Service and its software. Firms own their client relationships and the information they and their prospective clients provide, and grant us the rights needed to operate the Service for them, as described in our Privacy Policy.

Disclaimers

The Service is provided as is and as available. To the fullest extent permitted by law, CaseClover disclaims all warranties, express or implied, including merchantability, fitness for a particular purpose, and non infringement. Artificial intelligence output can contain errors, and the Service is designed so that a human attorney reviews and decides.

Limitation of liability

To the fullest extent permitted by law, CaseClover will not be liable for indirect, incidental, special, consequential, or punitive damages, or for lost profits, revenues, or data, and our total liability for any claim relating to the Service will not exceed the amounts paid to CaseClover by the applicable firm for the Service in the 12 months before the event giving rise to the claim, or $100 if there were none.

Termination

Firms may stop using the Service at any time. We may suspend or terminate access for breach of these terms or misuse of the Service. Sections that by their nature should survive termination survive it.

Changes

We may update these terms, and will post updates on this page with a new effective date. Continued use after an update is acceptance of the updated terms.

Governing law

These terms are governed by the laws of the State of Utah, without regard to conflict of laws rules, and disputes will be resolved in the state or federal courts located in Utah County, Utah.

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