CaseClover Alerts

SMS program terms, privacy and opt-in

CaseClover Alerts is an operational text message program run by CaseClover Inc. It sends alerts about CaseClover's internal software systems to one recipient: the company's founder and account owner. No customers, law firms, claimants or members of the public receive messages from this program.

How to opt in

Text ALERTS to (877) 776-6162, then reply Y to confirm.

The keyword is published on this page for CaseClover's account owner. Only the account owner's mobile number can enroll. Any other number that texts ALERTS receives a reply that the program is limited to CaseClover staff and is not enrolled. The exchange looks like this:

Owner texts

ALERTS

CaseClover replies

CaseClover Alerts: you'll get operational alerts from CaseClover's systems, up to 10 msgs/day. Msg & data rates may apply. Reply HELP for help, STOP to opt out. Terms & privacy: https://caseclover.ai/sms. Reply Y to confirm.

Owner texts

CaseClover confirms

CaseClover Alerts: You're enrolled in operational alerts, up to 10 msgs/day. Msg & data rates may apply. Help: clover@caseclover.ai or reply HELP. Reply STOP to opt out.

Owner texts

HELP

CaseClover replies

CaseClover Alerts: Help at clover@caseclover.ai. Up to 10 msgs/day. Msg & data rates may apply. Reply STOP to opt out.

Owner texts

STOP

CaseClover replies

CaseClover Alerts: You are unsubscribed. No more messages will be sent. Reply HELP for help.

No alert is sent until the owner has texted ALERTS and replied Y.

What the messages are

Operational alerts about CaseClover's internal software systems: decisions waiting for the owner, automated runs that failed, and a daily status summary. The program sends no marketing or promotional messages.

Terms

Program: CaseClover Alerts, operational alerts for CaseClover's founder and account owner.
Frequency: up to 10 messages per day.
Message and data rates may apply.
Reply STOP at any time to end all messages. You will receive one confirmation that you have opted out and no further messages.
Text START or ALERTS to (877) 776-6162 to rejoin after opting out.
Reply HELP for help, or contact us at clover@caseclover.ai.
Wireless carriers are not liable for delayed or undelivered messages.

Privacy

What we collect: the mobile number of the enrolled owner, the messages sent and received through the program, and a record of when consent was given and withdrawn.
How we use it: only to send the operational alerts described on this page.
Mobile information will not be shared with third parties or affiliates for marketing or promotional purposes, and it is never sold.
Text messaging opt-in data and consent will not be shared with any third party.
All the above categories exclude text messaging originator opt-in data and consent; this information won't be shared with any third parties.
We keep it while the owner is enrolled and as long afterwards as our business records require.
Questions: clover@caseclover.ai.